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Service and Support

BEST PRACTICE CUSTOMER SERVICE FOR FRONTLINERS
By October 2, 2013 0 Comments Read More →

BEST PRACTICE CUSTOMER SERVICE FOR FRONTLINERS

BEST PRACTICE CUSTOMER SERVICE FOR FRONTLINERS Jakarta | 17 & 18 Oktober 2013 | Rp 5.175.000,- / per orang (Full Fare) Bandung | 18 & 19 Oktober 2013 | Rp 5.175.000,- / per orang (Full Fare) Yogyakarta  | 21 & 22 Oktober 2013 | Rp 5.175.000,- / per orang (Full Fare) Surabaya |  23 & 24 Oktober 2013 | Rp 5.175.000,- […]

Practical Service Excellence – PASTI JALAN
By September 17, 2013 0 Comments Read More →

Practical Service Excellence – PASTI JALAN

Practical Service Excellence Batam | 07 – 08 October 2013 | Rp 4.950.000 – PASTI JALAN Bandung | 07 – 08 October 2013 | Rp. 4.675.000 Yogyakarta | 07 – 08 October 2013 | Rp 6.050.000 Bali | 11 – 12 November 2013 | Rp 6.600.000 Surabaya | 11 – 12 November 2013 | Rp […]

SECURITY MANAGEMENT PROGRAM
By April 26, 2011 0 Comments Read More →

SECURITY MANAGEMENT PROGRAM

SECURITY MANAGEMENT PROGRAM Surabaya Plaza Hotel* Surabaya| May 5th, 2011| 09.00 – 17.00 WIB | Rp. 1.700.000 Dalam satu dasawarsa terakhir ini sifat dan bentuk ancaman serta gangguan sudah berubah, baik secara global, regional maupun nasional. Sudah sewajarnya sistem pengamanan internal perlu segera dibenahi. Dalam skala organisasi perusahaan merupakan hal yang penting untuk segera melakukan […]

WORK SIMPLIFICATION & OFFICE EFFICIENCY – Surabaya
By August 31, 2010 0 Comments Read More →

WORK SIMPLIFICATION & OFFICE EFFICIENCY – Surabaya

WORK SIMPLIFICATION & OFFICE EFFICIENCY Santika Hotel / Novotel Hotel Surabaya | Thursday-Friday, 21-22 October 2010 | 08.30 am – 04.00 pm | Rp. 2.500.000,- per participant   Bagaimana melibatkan karyawan dalam program improvement? Bagaimana mengelola manajemen internal kantor yang efisien dan efektif? Bagaimana mengelola hubungan komunikasi interpersonal secara produktif? Banyak perusahaan yang telah menjalankan […]

EXCELLENT TELEPHONE TECHNIQUE AND ETHICS (Surabaya)
By August 23, 2010 0 Comments Read More →

EXCELLENT TELEPHONE TECHNIQUE AND ETHICS (Surabaya)

EXCELLENT TELEPHONE TECHNIQUE AND ETHICS Santika Hotel / Novotel Hotel Surabaya | Saturday, 25th September 2010 | 08.30 am – 04.00 pm | Rp. 1.250.000 per peserta Era globalisasi saat ini sangat memungkinkan supplier dan customer asing berhubungan langsung dengan perusahaan, baik melalui front office, staff administrasi, atau setiap karyawan dari masing-masing departemen. Etika dan […]